PRIVACY POLICY

 

 

Last Updated: 20 January 2025

Welcome to Neon Wave (“Company,” “we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By accessing or using Neon Wave, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

 

Please read this Privacy Policy carefully.

 

1. Information We Collect

A. Personal Information

When you use our website or services, you may provide personal information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third-party payment processors)
  • Account login details (if applicable)

B. Non-Personal Information

We may also collect non-personal information, such as:

  • IP address
  • Browser type and version
  • Device information
  • Website usage data (pages visited, time spent, etc.)
  • Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website and services
  • Process transactions and manage customer accounts
  • Communicate with you regarding orders, promotions, or support inquiries
  • Improve our website, products, and customer experience
  • Comply with legal obligations and enforce our terms
  • We do not sell, rent, or trade your personal information with third parties for marketing purposes.

3. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors that assist in payment processing, shipping, website analytics, or marketing.
  • Legal Authorities: If required by law, subpoena, or to protect our rights and users.
  • Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred to a new entity.

 

All third-party services we work with are required to follow strict data protection policies.
We may share your personal information if required by law or if you breach our Terms of Service.

4. Cookies and Tracking Technologies

Like many websites, we use cookies, pixels, and similar tracking technologies to improve user experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.
This website is powered by WordPress, a content management system used to deliver our website and services.

5. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access & Correction: Request access to your personal data or correct inaccurate information.
  • Opt-Out: Unsubscribe from marketing emails or adjust cookie settings.
  • Data Deletion: Request the deletion of your personal data, subject to legal obligations.

 

To exercise your rights, please contact us at neonwaverza@gmail.com.

7. Third-Party Services and Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and content and encourage you to review their policies.

Once you exit the Neon Waves website or are directed to a third-party site or application, you are no longer subject to our Privacy Policy or the Terms of Service of our website.

8. Children's Privacy

Neon Wave does not knowingly collect personal information from children under the age of 13 (or applicable age in your jurisdiction). If we discover such information has been collected, we will take appropriate steps to remove it.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly.

10. Contact and Questions

If you have any questions or concerns about this Privacy Policy or would like to access, update, modify, or remove any personal information we have about you, please email us at
neonwaverza@gmail.com
or visit the contact us page